Shipping Policy

Free Standard Shipping with any online purchase of $50.00, you cannot combine offers. Shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Orders typically arrive within 3-7 business days.

Sometime we have markerd FREE SHIPPING items. On the product page will ship for free! In order to keep your costs down and our pricing simple, we either provide free shipping or, in certain cases, charge shipping per item.

This charge, if any, is indicated in your shopping cart and covers ground shipping within the contiguous United States. We won’t surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay.

We reserve the right to discontinue free shipping at any time.

Return Policy

Tenlax stands behind the quality of everything we sell and hope you’re happy with your gear.  Our products are fully warranted against defects in materials and workmanship with a lifetime guarantee.

We’ll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. So we offer free return  for all 30 days purchases.

If you have an account or an order number, you can start your return now.  Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

If you have more questions about our return’s policy you contact us at tenlax@tenlaxmedical.com, or by the phone +1 844 438 3727.